Privacy Policy
GLO Tanning Creams
(operated by GLO Sunbed Hire Ltd)
1. Introduction
This is the Privacy Policy of GLO Sunbed Hire Ltd, trading online as GLO Tanning Creams.
In this policy, “we”, “our” or “us” refer to GLO Sunbed Hire Ltd.
We are committed to protecting your privacy and handling your personal data transparently and securely, in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Company details:
Company name: GLO Sunbed Hire Ltd
Company number: NI657123
Registered office: 20 Armagh Road, Portadown, Craigavon, Northern Ireland, BT62 3DP
This Privacy Policy explains how we collect, use, store and protect your personal data when you use our website www.glotanningcreams.co.uk, purchase products from us, or contact us.
________________________________________
2. What This Privacy Policy Covers
This Privacy Policy applies to personal data collected from:
• Visitors to our website
• Customers who purchase products from our online store
• Individuals who contact us by email, phone or website forms
• Business contacts and suppliers
It explains what data we collect, how we use it, your legal rights, and how your data is protected.
________________________________________
3. Personal Data We Collect
We may collect, use, store and process the following types of personal data:
Identity Data
• Name
• Title (where provided)
Contact Data
• Billing address
• Delivery address
• Email address
• Telephone number
Transaction Data
• Details of products purchased
• Order history
• Invoices and receipts
Financial Data
• Payment details (processed securely by third-party payment providers – we do not store full card details)
Technical Data
• IP address
• Browser type and version
• Device information
• Website usage and interaction data
Marketing & Communication Data
• Your marketing preferences
• Enquiries and correspondence with us
Where data is anonymised or aggregated, it does not identify you personally and is not treated as personal data.
________________________________________
4. If You Do Not Provide Personal Data
Where personal data is required to process your order or respond to an enquiry, failure to provide this information may mean we are unable to supply products or services. We will notify you if this applies.
________________________________________
5. Lawful Bases for Processing Your Data
We only process personal data where a lawful basis applies, including:
• Contractual necessity – to process orders and deliver products
• Legal obligation – for accounting, tax and regulatory compliance
• Legitimate interests – to operate and improve our business, respond to enquiries, and maintain records
• Consent – where you have actively agreed (e.g. marketing emails)
If our lawful basis changes, we will stop processing or notify you where required.
________________________________________
6. How We Use Your Personal Data
We may use your personal data to:
• Process and fulfil online orders
• Take payments and issue refunds
• Deliver products to you
• Communicate about orders or enquiries
• Maintain internal business records
• Comply with legal and regulatory requirements
• Improve our website, products and customer experience
________________________________________
7. Payments
We do not store full payment card details.
All payments are processed securely by authorised third-party payment providers (such as card processors or PayPal). These providers are GDPR compliant and are responsible for safeguarding your payment information.
________________________________________
8. Delivery of Products
To deliver your order, we may share necessary personal data (such as name, delivery address and contact details) with courier or postal service providers. This information is shared only where required to complete delivery.
________________________________________
9. Communicating With Us
When you contact us by email, phone or website form, we collect the information you provide so we can respond to your enquiry.
We may retain a record of communications for customer service, training and administrative purposes.
________________________________________
10. Marketing Communications
We may send you marketing communications where:
• You have opted in, or
• You have previously purchased from us and the communication is relevant
You can opt out of marketing at any time by clicking the unsubscribe link in emails or by contacting us directly.
We do not sell or rent your personal data to third parties.
________________________________________
11. Cookies and Website Usage
Our website uses cookies and similar technologies to:
• Ensure the website functions correctly
• Analyse website traffic and performance
• Improve user experience
• Remember preferences
You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect website functionality.
For more information, please refer to our Cookie Policy (if applicable).
________________________________________
12. Sharing Your Personal Data
We do not share your personal data except where necessary, including with:
• Payment service providers
• Delivery and courier services
• Professional advisers (e.g. accountants, legal advisers)
• Regulatory or legal authorities where required by law
All third parties are required to respect the security of your personal data and process it lawfully.
________________________________________
13. Data Security
We take appropriate technical and organisational measures to protect your personal data, including:
• Secure systems and access controls
• Password-protected devices and accounts
• Physical security for any paper records
________________________________________
14. Data Retention
We retain personal data only for as long as necessary:
• Financial and transaction data: up to 7 years (legal requirement)
• Customer and enquiry data: for as long as required to provide services or manage enquiries
________________________________________
15. Your Rights
Under UK GDPR, you have the right to:
• Be informed about how your data is used
• Access your personal data
• Request correction of inaccurate data
• Request deletion or restriction of processing
• Object to processing
• Request data portability
To exercise any of these rights, please contact us using the details below.
________________________________________
16. Complaints
If you have concerns about how we handle your personal data, please contact us first so we can try to resolve the issue.
You also have the right to complain to the Information Commissioner’s Office (ICO):
https://ico.org.uk/make-a-complaint/
________________________________________
17. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The latest version will always be published on our website and will apply from the date of publication.
________________________________________
18. Contact Us
If you have any questions about this Privacy Policy or your personal data, please contact us:
GLO Sunbed Hire Ltd
Email: glosunbedhire@outlook.com
Telephone: 0800 368 9499
Postal address: 20 Armagh Road, Portadown, Craigavon, Northern Ireland, BT62 3DP
